Getting Started with eDataSIM

Find an Answer

What is an eSIM?

How to install?

What devices support eSIM?

How to install and set up an eSIM on my iOS device?

How to install and set up an eSIM on my Android device?

How to install eDataSIM with a QR code on a Samsung Galaxy device?

How do I change my APN settings?

When can I install my eSIM?

How do I check if my iOS device supports eSIM?

How do I check if my Android device supports eSIM?

Is there an eSIM for my desired country?

How do I activate the eSIM on an iPhone or iPad in Turkey?

Using & Managing eSIMs

Find an Answer

How can I remove an eSIM from my iOS device?

Step-by-step- How can I remove an eSIM from my iOS device?

How do I set a data limit on my Android device?

How can I save data usage on my Android device?

How can I save data usage on my iOS device?

How do I change my SIM label?

Why don’t I see 5G in the status bar on my iPhone?

Can I use 5G with my eSIM?

Do any apps or websites restrict access while using an eSIM?

Can I receive phone calls on my primary number?

Can I make phone calls or send SMS with my eSIM? 

Can I reinstall an eSIM?

Can I install the same eSIM on multiple devices?

What happens to the unused data after the validity period?

How can I check my current data usage?

How do I know which eSIM is using data?

How many eDataSIM eSIMs can I install?

Troubleshooting

Find an Answer

What to do if I can’t delete an eDataSIM eSIM on my Samsung Galaxy S22?

What should I do if the eSIM is stuck activating on my iOS device?

I’m experiencing the ‘Cellular Plans From This Carrier Cannot be Added’ error message

I’m experiencing the ‘Unable to Complete Cellular’ error message

I am experiencing “PDP Authentication Failure”

Can I use iMessage with my eSIM?

How do I access the internet using an eDataSIM eSIM on an iOS device?

What can I do if my device is network- or carrier-locked?

 I’m experiencing the “This code is no longer valid” error

I am experiencing slow network speeds