You can safely remove eSIMs from your device when:
There is no longer an active data package for the eSIM
- When you buy an eSIM from eDataSIM, it always comes with a data pack that is ready to be activated. You can see this from your account (on the eDataSIM website) if there is still an active data package for your eSIM (not yet expired). Please do not delete the eSIM from the device if this is the case.
You no longer have a use for it
- Some eSIMs from eDataSIM can only be used once and can’t be topped up. You can remove these eSIMs after using them.
- If you have an eSIM that you no longer plan to use, you can also safely remove it.
Your new eSIM is for the same country/region
- When you buy an eSIM from the store, you will receive a new eSIM each time. The new eSIM will always need to be installed. It’s always best to start installing it on a clean slate to avoid confusion about which eSIM is on the device.
To remove your eSIMs from the device, navigate to your device’s Mobile/Cellular Settings, tap on the eSIM you want to delete, and select “Remove Mobile Data Plan”. Depending on the device, it can also be “Remove eSIM”, “Delete Mobile Plan”, or something similar.
For the step-by-step instructions on how to remove eSIMs from iOS devices, please refer to ‘Step-by-step-How can I remove an eSIM from my iOS device?’.
If you have any questions, please feel free to contact support.