How to install and set up an eSIM?

Before you start, please check the following items in order to guarantee that you are able to successfully install and set up your eSIM:

1. Your device is eSIM compatible and carrier unlocked. 
   Check What devices support eSIM?
2. You have a stable connection, preferably WiFi. (You need to download the eSIM properly to your device and a stable internet connection is a must.)
3. QR code and activation code can only be used once for security purposes. If you cancel the eSIM activation/installation in the middle of the process, the code will no longer be valid. 
4. Your eSIM can only be installed on one device and only once. If you delete or remove the eSIM from your device, you cannot install it again.

Follow the step-by-step guide on how to install your eSIM with a QR code or manual method.

1. Open the email "Your eDataSIM Code is Here!", with the QR code and activation code.
2. You should be able to see a QR code and SM-DP+Address and Activation code.   Take note of this or keep this page open so you can copy the details later.

II. INSTALLATION

• iOS - For instructions on installing your eDataSIM by QR Code or manual method for iOS devices, check  How to install and set up an eSIM on my iOS device?
  
• Android - For instructions on installing your eDataSIM by QR Code or manual method for Android devices, check How to install and set up an eSIM on my Android device?