Before you start, make sure to check the following items in order to guarantee that you are able to successfully install and set up your eSIM:

1. Your device is eSIM compatible and carrier unlocked. 
   Check What devices support eSIM?
2. You have a stable connection, preferably WiFi. (You need to download the eSIM properly to your device and a stable internet connection is a must.)
3. QR code and activation code can only be used once for security purposes. If you cancel the eSIM activation/installation in the middle of the process, the code will no longer be valid. 
4. Your eSIM can only be installed on one device and only once. This imeans that if you remove the eSIM from your device, it will be not be possible to install it again.

1. Open the email "Your eDataSIM Code is Here!", with the QR code and activation code.
2. Take a screenshot of the QR code.

1. On your device, swipe down and tap Settings.
2. Tap Connections.
3. Tap SIM Manager. 
   
4. Tap Add eSIM.
5. Tap Scan QR code.
6. Tap the Gallery/Photos icon.
   
   
7. Select the QR code.
8. Tap Done.
9. Tap Add.
10. Wait for a few minutes for your eSIM to activate.
    

After completing these steps, the installation page will close.

ACCESSING DATA

1. Tap Mobile Data.
2. Select your eSIM.
   
3. Go back to Connections.
4. Tap Mobile Networks.
5. TOGGLE Data Roaming ON.
6. Check if you need to update your APN by opening the "Your eDataSIM code is here!" email.
   > If the message displayed in the APN field reads Automatic, no further action is required.
   > If the message displayed in the APN field reads Manual, you must update your APN manually.
7. Go back to Connections.
8. Tap Mobile Networks.
9. Tap Access Point Names.
10. Tap Add.
11. Enter the new APN in the APN field.
12. Tap OK.
13. Enter your desired label for the eSIM on the APN's Name Field.
14. Leave the other fields blank.
15. Tap the three-dot-menu in the upper right corner.
16. Tap Save.
    
    

Your eSIM should automatically connect to a supported mobile network.

If you have any questions or need further help, just send us a message.