How do I check if my iOS device supports eSIM?

Whether a device is eSIM-compatible depends on whether the manufacturer includes eSIM software. That’s why we have a list of eSIM-compatible devices for easy checking.

In some countries and regions, models may be released without eSIM capability. Or, the carrier you purchased your device from may not have an eSIM feature enabled.

Follow the steps below to check if your iOS device supports eSIM technology. Please remember that the steps may or may not apply to your device. The best way to confirm eSIM capability is still through your device manufacturer, vendor, or primary carrier.

For iPhone:

1. OPEN the Settings app, then TAP General.
2. TAP About.
3. TAP the Model Number until it changes to an AXXXX combination.

VERIFY that the Model Number of your iPhone does not originate from a Chinese region. The information can be found in this link.

If your iPhone model number does not match any devices from mainland China, Hong Kong, or Macao, it is likely eSIM-compatible. Refer to the following steps to determine whether your iPhone is carrier-locked or unlocked.

1. OPEN the Settings app, then TAP General.
2. TAP About.
3. SCROLL and look for the Carrier Lock field. Your iPhone is unlocked if No SIM restrictions appear next to Carrier Lock.

For iPad:

1. OPEN the Settings app, then TAP General.
2. TAP About.
3. TAP the Model Number until it changes to an AXXXX combination.

VERIFY that the Model Number of your iPad does not originate from a Chinese region. The information can be found in this link.

If your device's model number doesn't match any of the variants from mainland China, Hong Kong, and Macao, it should still be compatible with eSIM as long as it supports cellular functionality.

If you're still unsure, remember to check with your device manufacturer, vendor, or primary carrier to confirm eSIM capability. 

If you have any questions, please contact our support team; we’ll gladly help!