A Complete Guide to Factory Resetting Your iPhone Without Losing Your eSIM

A Complete Guide to Factory Resetting Your iPhone Without Losing Your eSIM

  • 22 August, 2024
  • Robin Abe Snaith
August 22, 2024 / 4.5 - Minute Read


Are you considering resetting your iPhone to factory settings but worried about losing your eSIM? Worry not! We have a simple guide to help you navigate this quickly and keep your eSIM intact.

What Exactly is a Factory Reset?
As the name suggests, a factory reset returns your iPhone to its original, out-of-the-box condition. It's the digital equivalent of giving your phone a fresh coat of paint—cleaning out all your data, apps, photos, and contacts. But before diving into this, back up everything you care about; otherwise, it might just disappear into the digital ether.
Here's what happens when you perform a factory reset:

  • All content, including apps, photos, and contacts, is wiped clean.
  • Your iPhone is restored to its original factory settings.
  • System files revert to their state when your iPhone is brand new.
A factory reset is a great way to breathe new life into a sluggish or glitchy phone. But what about your eSIM? Don't fret—there's a way to reset your phone without losing it. Let's walk you through it.
How to Factory Reset Your iPhone Without Losing the eSIM
During the reset, you're in control of your eSIM's fate. You'll be prompted to choose whether to 'Erase data and eSIMs' or 'Erase data and keep eSIMs.' Opt for the latter, and your eSIM will continue to serve you faithfully.
Here's how to do it:
1. Back up your data:
  • To to "Settings."
  • Tap your name at the top.
  • Tap "iCloud."
  • Tap "iCloud Backup."
  • Tap "Back Up Now."

2. Begin the reset:

  • Return to "Settings."
  • Tap "General."
  • Select "Transfer or Reset iPhone."
  • Choose "Erase All Content and Settings."
  • Tap "Continue."

3. Keep your eSIM:

  • When prompted, select "Erase data and keep eSIMs."
What Happens to Your eSIM After a Factory Reset?
During the reset, you have the choice to keep your eSIM or bid it farewell. If you choose to keep it, your eSIM will remain active and ready for use. If you delete it, though, it will vanish from your iPhone. But even if you accidentally erase it, don't panic! A quick call to your eSIM provider (eDataSIM, hopefully) can reconnect you in no time.
When Should You Delete Your eSIM?
Sometimes, deleting your eSIM is the best move. For instance, if you're switching carriers, selling your iPhone, or passing it on to someone else, you'll want to clear your eSIM. It's also a good idea if you're moving your eSIM to a new device—remove it from the old one first, then install it on the new iPhone.
FAQs
How do I turn my eSIM back on my iPhone?
Easy peasy. Here's how:
  • Go to "Settings."
  • Tap "Cellular" or "Mobile Service," depending on your region.
  • Tap your eSIM name and toggle "Turn on this line" to the "On" position.
How do I fix the eSIM on my iPhone?
Is your eSIM giving you grief? There are a few things you can try:
Check for EID: Go to "Settings"> "General"> "About" and look for the EID (Embedded Identity Document) number. It might be a hardware issue if it's missing, so it's best to contact Apple Support.
  • Verify the carrier in the status bar: Swipe down from the screen's upper-right corner to open the Control Centre and check if your carrier is listed.
  • To toggle Airplane Mode, Go to "Settings"> "Airplane Mode," turn it on, wait a few seconds, and then turn it off.
  • Check Cellular Settings: Go to "Settings"> "Cellular" and see if the number you're trying to activate is there. If it is, toggle it off and on again.
  • Restart your iPhone: Sometimes, a simple restart is all you need.
If you've tried everything and your eSIM is still causing trouble, remember, you're not alone. Reach out to your service provider's support team for expert assistance.
Ready to stay connected no matter where you are? Discover the convenience of eSIMs with eDataSIM. Start your journey here: eDataSIM

 

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